Sunday, July 9 

9:45-10:45 "A.I. Augmented Employees” by David Tuyo
Financial Institutions have been leveraging a digital workforce for members and now many are using a similar approach to support their team members.  A new level of efficiency is being defined as even the newest employee can operate with 100% accuracy eliminating rework while simultaneously providing an unparalleled member experience.  Many times a tradeoff has to be made between speed and quality, that tradeoff has been eliminated with AI Augmented Employees.