NCUMA 2022 Hawaii Conference
Meet The Speakers
CU Lending Advice, LLC
Don first worked with Brett Christensen at Clark County Credit Union as one of his original hires and a member of his first sales team. While at CCCU, Don quickly moved through the ranks at the credit union, working in all areas of Sales and Lending. He eventually founded a CUSO owned by CCCU– Members Auto Brokerage Service, Inc.
Don joined up with Red Rocks Credit Union in Highlands Ranch, CO in 2007 and helped RRCU to establish a vibrant sales culture while transforming the Credit Union from full retail delivery to offering 100% of consumer loans and member service through remote delivery channels. This effort drove down operational expenses, reduced the FTE count, increased loans, total assets and net income.
During the difficult economic times of the last decade, Don navigated the organization through the muddy waters of the mortgage business by overhauling the entire Real Estate Lending program. Focusing on the core values of the organization, Don completely rebuilt this vital area of the organization by implementing a successful Consultative Lending strategy. Don’s efforts are credited with turning this failing area around and growing into the most profitable area of the credit union.
Don’s unique leadership style and passion for Sales and Leadership have made him a sought-after speaker, trainer and strategist. He works with credit unions around the country helping them grow their loan programs, organizational design, lending technology and strategic planning.
Mike Lawson is a former editor/reporter for various news publications in and around the San Diego area: Copley News Service, San Diego Union-Tribune, SURFING Magazine, etc. Following his time as a journalist, he was introduced to the intricacies of the credit union industry working for Symitar Systems as the Marketing Communications Coordinator. He soon discovered how unique credit unions are -- actually helping each other instead of outright competing.
After working at Symitar for nearly a decade, he ventured into the semiconductor industry where he learned a tremendous amount about international marketing working with such companies as Intel, Motorola, Kyocera, Samsung, etc. But he soon found that he missed the humble, close-knit community of credit unions. So, he founded the marketing firm DML Communications that focuses on helping credit union industry organizations better market themselves. They've been going strong now for almost 10 years -- and enjoying every minute of service.
He also found that he still enjoyed interviewing people: credit unions, vendors, association leaders, members, etc. he also like to work with video and technology. So, he married the two and started the industry's first online interview show: CUbroadcast. So much fun it is!
In his "spare" time he teaches media relations at University California at San Diego. He speaks on various journalism, PR, marketing, and social media topics to credit union industry organizations nationwide. And, he's also a husband to a gorgeous wife, father of fab five kiddos (just added twins to the brood!), and loves to play golf, surf SoCal waves, and race outrigger canoes in the Pacific Ocean.
Dr. David Tuyo
University Credit Union
Dr. David L Tuyo II, DBA, MBA serves as the President and CEO of University Credit Union. He is a veteran of the financial services industry where he has served financial institutions in a multitude of roles including COO, CFO, and Chief Investment Officer. His career in the financial services industry spans over 20 years, with the majority dedicated to serving credit unions. Dr. Tuyo has been recognized by industry leaders including the National Association of Federally-Insured Credit Unions’ Professional of the Year, Credit Union Times Trailblazer and Northwest Florida's Top 40 Executives Under 40. He was also the recipient of the first ever award for Innovation from PSCU, the largest credit union service organization in the US.Dr. Tuyo is extensively involved in industry initiatives and furthering credit union causes in the community. He is a constant advocate for the credit union movement to ensure those in the community have access to financial services, as well as financial education, that in tandem lead to members building financial mobility. He co-founded the Advanced Lending Institute and the Certified Lending Expert designation and has served on numerous financial services industry boards in his career. Dr. Tuyo’s education includes a DBA from California Southern University, an MBA from Mississippi State University and a Bachelors in Finance from the University of Mobile.
Dynamic Edge, Inc.
Tim Neiman is the CEO/Visionary of Dynamic Edge, Inc. For 22 years, he has led the company’s strategy and operations, evolving from a traditional, local “break/fix shop” into a leading Managed Services Provider with clients nationwide. Tim earned an MBA in Corporate Strategy and Organizational Management from the University of Michigan’s Ross School of Business. In his free time, Tim is an experienced Ironman triathlete, “Favorite Uncle” to his nine nieces and nephews, and avid traveler with his husband, Casey.
Dynamic Edge, Inc.
Mike Robins is the COO/Integrator of Dynamic Edge, Inc. He offers 25 years’ experience in technology, having served as both an internal Director of Information Technology and external Consultant to small and large companies. Mike earned an MBA from the Keller Graduate School of Management with concentrations in Information Technology and Human Resources. Away from the office, Mike spends as much time as possible with his wife Sara and his kids, Maddie and Sam. He is an avid runner, reader, and fan of classic movies.
Duffy works with Credit Unions and banks nationwide in competitive analysis, investment portfolio development, charter decisions, board meetings, loan portfolio sales and ALM.
Duffy is the former Chairman of the Credit Union Executive Society Financial Suppliers Advisory Committee and has been a frequent speaker at credit union and bank conferences since 1996, including the November 2006 AEI Panel on the CU Charter. Duffy has worked with credit unions and banks since 1993, has written a monthly column for C.U.E.S. and has been published in C.U. Times and C.U. Journal discussing issues such as competitiveness, investments, asset/liability management, the economy, the right metrics for CUs and charter decisions.
Prior to Sandler O'Neill, Peter Duffy spent 11 years at the Procter and Gamble Company in sales and sales management where he was involved in many test market initiatives for the company. Duffy was also a Sales Manager for Sealy Mattress and National Foods. Most recently, he spent 10 years at First Empire Securities and a year and a half at KBW both in New York.
Duffy is a 1977 graduate of Texas Christian University in Ft. Worth, Texas where he earned a B.A. in Business Management with a Minor in Marketing. Duffy is a 1973 graduate of Plano High School.
Peter Duffy lives in New York, has coached youth sports for over 30 years and fly fishes whenever he can.
Senior Research Analyst
Caroline is responsible for Raddon Research Insights, the company’s national consumer research program, and has written more than 20 research studies since joining Raddon. A former finance and marketing executive in the credit union industry, she uses her 20 years of experience to find trends and patterns in consumer behavior and to develop solutions for institutions, particularly in their strategic planning, product development, and marketing strategy.
Elliot Eisenberg, Ph.D. is a nationally acclaimed economist and public speaker specializing in making the arcana and minutia of economics fun, relevant and educational. He holds a B.A. in economics with first class honors from McGill University, as well as a Masters and Ph.D. in public administration from Syracuse University. Eisenberg, formerly a Senior Economist with the National Association of Home Builders in Washington, D.C., is a frequent speaker on topics including: economic forecasts, economic impact of homebuilding, consequences of government regulation, cost-benefit analysis, prudential use of financial derivatives, strategic business development and other current economic issues. He is the creator of the multifamily stock index (the first nationally recognized index to track the total return of public firms principally involved in the ownership and management of apartments), the author of more than seventy articles and serves on the Editorial Board of the Encyclopedia of Housing. He has spoken to hundreds of business groups and associations, frequently as keynote speaker, and is a frequent guest lecturer on college campuses. Dr. Eisenberg has been invited to testify before lawmakers and is often asked to comment on proposed legislation. His research and opinions have been featured in Bloomberg, Business Week, Forbes, Fortune, and many other publications. He is regularly featured guest on several talk radio shows, is often seen on television and authors a daily 70 word commentary on the economy.His interests include keeping the rate of restoration of his 60 year old house ahead of the rate of deterioration and doting on his daughter. He loves ice hockey and talking economics with crowds large and small!
Robinson Performance Group
Ed has been a business growth advisor, leadership and sales expert for over 30 years. He has consulted, coached and spoken to thousands of audiences and hundreds of businesses in more than 30 countries across multiple industries. Ed is a professed “recovering CPA” that has facilitated the growth of leadership, business development and sales in many organizations, with focused projects designed to improve performance and productivity. His company provides practical strategies and techniques to organizations worldwide “transforming professionals to Leaders and Leaders to Rainmakers.” Ed has authored several books: 4 Giant Steps to Leadership, From Fighting the Storm to Dancing in the Rain, and the Million Dollar Rainmaker series, a parable about developing new business. Ed’s newest product is Leadership: Winning Through Influence, a sales and marketing system with a proven track record for teaching sales professionals how to close more business.
UNIFY Financial Credit Union President/CEO